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iDirect offers classroom training in operations and management of iDirect satellite networks at our training centers world wide, as well as on-line Remote Terminal Installation Certification through the Global VSAT Forum.
2007 Global VSAT Forum Training Schedule
2009 iDirect Training Schedule
In order to gain the most benefit from the course, you will need to bring your laptop computer with a Windows 2000 or XP operating system, and administrative privileges, so that you can load and run our software.
TO VIEW OUR TRAINING SCHEDULE, SEAT AVAILABILITY AND ATTEND A CLASS, CLICK HERE:
Training Cancellation Policy
If you must cancel your training reservation you must notify iDirect at least 3 days prior to the course commencing. We will then allow you to reschedule your course during the next 8 months. Please note that refunds will only be offered under certain circumstances. For more information please contact training@idirect.net
Accommodations
Hotel List - Herndon
Hotel List - Hong Kong
Hotel List - London
Directions - London Office
Hotel List - Singapore
Most hotels offer a shuttle service to and from Dulles International Airport. The airport is within three driving miles of our Headquarters located in Herndon, Virginia. A Non-Disclosure Agreement may be required.
IOM
The iDirect Installation, Operation, and Maintenance course is intended for those personnel who are responsible for the operation, and management of iDirect satellite communications products and networks. The course provides the student with the skills necessary to operate and manage a typical iDirect satellite network, as well as install iDirect remote equipment.
Through clearly presented lectures, demonstrations, and practical exercises the student will attain a comprehensive overview of Network Operations from the iDirect perspective.
To properly and quickly determine network problems, the student will study the satellite and data communications related components of the network, while attaining an understanding of general data communications protocols and procedures that are associated with the data flow through their iDirect network.
Expanding on the basic theory, the course will provide an in depth understanding of the iDirect hardware and software platform. The student will complete a number of hands on exercises using the iDirect platform to reinforce the structured course material.
Course Outline:
- Introduction to iDirect
- Satellite Communications Fundamentals
- Data Communications Concepts
- Introduction to Hub Preparation and Installation of iDirect software and hardware
- Network Management System - Operator Training
- iDirect VSAT Components and iSite
- Hub/Network Operations
- Technical Assistance Center (TAC) Operations
- Troubleshooting Remote Equipment
- Q&A with iDirect Subject Matter Experts
- Course Critique and Certificate Presentation
Advanced IOM
Over time we have received many requests from our customers indicating they would like get in depth knowledge about the iDirect equipment which was not presented in the IOM course. The course is based on information, knowledge base, professional tips which were collected from our engineering group, TAC, and suggestions from students who have attended the Advance IOM course previously.
The iDirect Advance IOM course is intended for personnel who are responsible for assisting with second level escalations for the iDirect satellite products and networks. The IOM course is a prerequisite to attend the Advance IOM training.
The course covers Advance RF and Data communication concepts and their relevance to the iDirect system. It also covers various case studies that would enable the students to have a deeper understanding of the iDirect system.
The course includes not only theoretical material but also practical exercises. Most chapters involve a demonstration of useful commands or exercises that are embedded into the chapter. In addition there are hands-on exercises which require all students to participate by logging in various components of the system and practice advance troubleshooting methods.
Course Outline:
- Advanced RF Concepts
- Advanced Data Communication Concepts
- Key Network Components
- QOS
- TCP-UDP-IP
- System Control
- Inside look to the NMS
- Network Planning Tool (optional)
Handouts are provided to supplement existing course material and to provide additional up-to-date details on currently released software and hardware components.
iDirect Quality of Service Boot Camp (iQBC) Course Syllabus
The iDirect Quality of Service Boot Camp (iQBC) course is intended for personnel responsible for designing and implementing Quality of Service and Service Level Agreements on iDirect Networks.
This course is designed to provide in-depth theoretical knowledge regarding the functionality of iDirect Quality of Service; it’s features which include Traditional and Group QoS, and additional background knowledge on the subject.
This four day course, consisting of various QoS related subjects, starts from the very basics: IP Packets, packet capturing and examining, filtering and provisioning of packets using QoS, and builds the knowledge on Group QoS (GQoS). The theory is complimented by precise step-by-step hands-on instructions which consist of practical example and exercises. This intensive step-by-step hands-on training, combined with GQoS demonstrations, is designed to reinforce the theoretical portion of the course.
Presented in a clear and technical manner, the course provides a combination of lecture, demonstrations, and practical exercises that will give the student a comprehensive overview of basics on IP and the iDirect QoS which is the industry-leading service feature iDirect offers.
NOTE: The course assumes the attendees come with good understanding of iDS Network including familiarity of using iBuilder/iMonitor, Linux system, routing IP Packets, how to recover out of network remotes, etc. The instructor will give low priority on how to troubleshoot generic network issues other than QoS related issues
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